Service and Warranty Program

Your new home is well-covered

Each new ParkLane home is backed with the 2-5-10 Warranty from Travelers Guarantee:

  • 1-year coverage for all defects,
  • 2-year coverage for all major systems,
  • 5-year coverage on the building envelope, and
  • 10-year coverage on any structural defects.

ParkLane Homes is registered with the Homeowner Protection Office and its service and warranty program meets or exceeds all mandated requirements.

During your new home orientation, you receive a copy of ParkLane’s Care of Your Home Manual. This manual is a resource outlining our construction process, maintenance of your home and property, service, product and warranty information.

After your move into your new home, our Customer Care Team will follow up with a year-end service requests and provide guidance in maintaining your home.


What ParkLane Homeowners are saying...

Mountain's Edge Homeowners

"Overall the experience of buying and owning a ParkLane home has been very positive, and we would definitely purchase another ParkLane home, and have recommended ParkLane homes to others."

Klaus Jacobsen and Carol Schweder
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Time at Walnut Grove Homeowner

"As soon as I came in, I knew that this was going to be the place for me and I didn't want to look anywhere else.  I already have recommended it to my friends and hopefully they'll decide to be neighbours!"

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